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Frequently Asked Questions

Have a question and need an answer quickly? See the frequently asked questions below to learn more about Milk Fashion.

Have a question and need an answer quickly? See the frequently asked questions below to learn more about Milk Fashion.

Where does Milk Ship to?

Currently, we only ship to addresses within Australia

What are the shipping costs?

All purchases over $150.00 have free postage anything under is the standard express parcel price ($10.00) which can be tracked within Australia, via the Australia Post website http://auspost.com.au/track/. For overseas orders we can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it. for enquiries on shipping costs.

How long will it take to receive my order/parcel ?

Orders s placed before 5pm WST Mon-Fri are sent same day or first thing next morning if placed after 5pm

Orders placed on weekends are sent on the Monday following

Standard delivery to metropolitan areas will usually arrive within 1-2 business days after dispatch For regional areas, delivery is between 3-5 business days

Which payment methods do you accept?

All credit cards and secure paypal. Direct transfers can also be made on request into our account, but please note it takes 2-5 days for the funds to clear before sending.

Do you take orders via email or phone? " />

We do not take orders via email for security reasons but can however take telephone orders on 089 446 1193

What if I don't like the item when I receive it?

If the item is not what you expected or the wrong fit you can send it back unworn with proof of purchase and garment with all swing tags attached within two weeks from purchase date

What address do I send it back to?

To our shop address: 197B Scarborough Beach Road Doubleview WA 6018.

Also you can phone us on 089 446 1193 if you have any queries

What is your return policy?

Please choose carefully as we do not offer refunds. We do exchange or store credit. Item's must be unworn with proof of purchase and garment with all swing tags attached within two weeks from purchase date.

How long do store credits last for?

Online customers have 3 months to use their store credits.

No exchange or refund on sale items.

I am having technical difficulties whilst making and order. What do I do?

Email us straight away and we will assist This email address is being protected from spambots. You need JavaScript enabled to view it.

What is your sizing like?

All of our labels are Australian and can differ from brand to brand. Please see our sizing chart on the ####### page for more information & size conversions.

My question is not in the FAQ’s

Call us on 089 446 1193 or email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will get back to you.

Trading Hours

  • Monday : 9.30am - 5.30pm
  • Tuesday : 9.30am - 5.30pm
  • Wednesday : 9.30am - 5.30pm
  • Thursday : 9.30am - 7.00pm
  • Friday : 9.30pm - 5.30pm
  • Saturday : 9am - 5pm
  • Sunday : 11am - 4pm

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